Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us what you think of our reviews? This page covers the ways to reach the Canadian Casinos team and what happens once your message lands.
How to Reach Us
Email is the best way to contact us. Write to [email protected] and a member of our editorial team will read your message personally — we do not rely on automated replies to stand in for a real answer.
A short line on what your message is about helps us route it to the right person and get back to you sooner, particularly if it relates to a specific brand, bonus term, or article on the site.
What You Can Get in Touch About
- Questions about a casino we've reviewed — if something about a no deposit bonus, a wagering requirement, or a payment method mentioned on the site isn't clear, ask us directly.
- Corrections — bonus offers, licensing details and payment options at Canadian online casinos change often. If you notice something on Canadian Casinos that looks out of date, we want to know so we can check it.
- Feedback on our rankings — we welcome input from readers who have views on how we've assessed or ordered the operators covered here.
- Partnership or editorial enquiries — if you work for a casino brand or an affiliate partner and want to discuss coverage, tell us who you represent and what you're proposing.
- Responsible gambling concerns — if you or someone close to you needs support around gambling, mention this in your message and we'll point you towards resources that can help.
What to Expect After You Write to Us
Every message is reviewed by a real person on our team, not answered by a script. We aim to reply within a couple of working days, though enquiries that require checking facts against a casino's terms — such as a specific bonus condition or payment limit — can take a little longer to answer properly.
Where a query is about something already covered elsewhere on the site, we'll point you to the relevant page rather than repeating the answer from scratch. For example, if you're asking about options outside the standard Canadian licensing landscape, our page on trusted non GamStop casinos may already answer it.
Before You Contact Us About a Specific Offer
Bonus terms — such as wagering requirements, maximum cashout limits, eligible games and expiry windows — are set by the casino operator, not by Canadian Casinos. If your question concerns a no deposit bonus or welcome offer from a brand listed on this site, it's worth checking the operator's own terms and conditions page first, since these can change without notice. If anything still seems unclear or inconsistent with what we've published, that's exactly the kind of thing we want flagged.
Our Approach to Accuracy
Our reviews and rankings are based on independent research into each operator's offers, licensing and payment terms, and reader feedback genuinely feeds into how we keep that research current. If something we've published has led you to a different experience than expected — good or bad — let us know. We'd rather correct an error quickly than leave outdated information live.
Thank you for taking the time to visit this page. However you're reaching out, we look forward to hearing from you.